Our Services

Amana Practice Solutions provides comprehensive support across the administrative, clinical coordination, and revenue cycle functions of your practice.

RCM

Revenue Cycle Management

End-to-end support for the financial life cycle of your practice, including billing, charge entry, claims submission, payment posting, denial management, AR follow-up, reporting, and revenue improvement support.

Why it matters: A strong RCM process helps reduce revenue leakage, improve cash flow, prevent avoidable denials, and give your practice better visibility into financial performance.

Virtual Front Desk

Virtual Front Desk Services

Professional remote front desk support for patient calls, appointment scheduling, message routing, intake coordination, fax support, and daily administrative tasks. We handle patient communications with care.

Why it matters: A reliable front desk workflow helps improve patient access, reduce missed opportunities, support provider schedules, and create a more organized patient experience.

Eligibility Verification

Eligibility & Benefits Verification

Verify insurance coverage and benefits before the patient visit, including active coverage confirmation, plan type, co-pays, deductibles, coinsurance, PCP requirements, and referral/authorization triggers.

Why it matters: Accurate eligibility and benefits verification helps reduce front-end errors, improve patient collections, avoid unnecessary claim denials, and support a cleaner billing process.

Referrals and Prior Auth

Referrals & Prior Authorization

Complete management of referral coordination and authorization workflows, including clinical documentation coordination, document collection, portal submissions, payer follow-up, and status tracking.

Why it matters: A structured referral and authorization process helps reduce patient delays, prevent missed approvals, improve specialist coordination, and protect reimbursement.

Medical Billing

Medical Billing Services

Reliable billing assistance for charge entry, claim creation, scrubbing, claim submission, clearinghouse rejection review, demographic and insurance correction support, and billing workqueue management.

Why it matters: Consistent billing support helps reduce claim delays, improve submission accuracy, and support stronger revenue cycle performance.

Payment Posting

Payment Posting

Accurate posting of ERAs, EOBs, insurance payments, patient payments, contractual adjustments, denial codes, and patient responsibility transfers. We identify underpayments and unapplied balances.

Why it matters: Keep your financial records accurate and current. This is a critical step in identifying contractual adjustments, patient balances, and payer behavior.

Denial Management

Denial Management

Focused resolution of denied claims. Our team reviews denial codes, identifies root causes, handles corrected claim preparations, prepares appeals and reconsiderations, and tracks denial trends.

Why it matters: Denials are workflow signals. Strong denial management helps recover revenue, reduce repeat errors, improve workflow training, and strengthen your overall revenue cycle.

AR Follow-Up

AR Follow-Up

Insurance AR follow-up, claim status checks, payer call and portal follow-ups, pending claim reviews, denied claim routing, appeal status tracking, and weekly aging bucket prioritization and risk reporting.

Why it matters: Accounts receivable can grow quickly without structured follow-up. We provide consistent attention to protect your practice from losing revenue to timely filing limits.

Medical Coding

Medical Coding Support

Coding support and review designed to improve claim accuracy, reduce preventable denials, and strengthen documentation alignment. Includes CPT, ICD-10, modifier reviews, and document gap identification.

Why it matters: Better coding supports better claims. Accurate coding helps reduce denials, support proper reimbursement, and improve overall documentation quality.

Credentialing

Credentialing & Provider Enrollment

Support for payer enrollment, provider credentialing, CAQH profile updates, document tracking, group linkings, ERA/EFT setup, roster maintenance, and ongoing status reporting.

Why it matters: Keep providers payer-ready. Credentialing and enrollment delays can slow down revenue, prevent care scheduling, and create significant operational bottlenecks.

Fax Management

Fax & Document Management

Organizing high volumes of incoming faxes, records, orders, payer notices, and referral files. Support includes document sorting, patient matching, EHR uploading, and priority escalation routing.

Why it matters: Organize incoming information before it becomes a bottleneck. If faxes and documents are not reviewed and routed quickly, daily clinical workflows slow down.

Reporting and Analytics

Reporting & Analytics

Practical reporting to help understand daily production, weekly task completion, pending authorizations, billing submissions, denial trends, aging AR buckets, and workflow productivity.

Why it matters: Better visibility leads to better decisions. We monitor performance and identify gaps to help your practice reduce delays, denials, and administrative overload.

Specialties We Support

Our team adapts workflows based on payer requirements, documentation standards, and specialty-specific patterns.

Primary Care
Internal Medicine
Family Medicine
Pediatrics
Cardiology
Gastroenterology
Orthopedics
Pain Management
OB/GYN
Behavioral Health
Mental Health
Neurology
Endocrinology
Dermatology
Ophthalmology
Optometry
ENT
Urology
Podiatry
Physical Therapy
Occupational Therapy
Speech Therapy
Urgent Care
Multi-specialty Groups

Do not see your specialty listed?

Contact us. We can review your specific workflows and design a customized support model that fits your team's protocols.

Contact Us Today

Supporting Practices. Enhancing Care.